Style Slot · 2026-09-v3

Privacy &
data policy.

Effective date: 5 September 2026 · Last updated: 5 September 2026

Style Slot is a salon-discovery, booking and management service operated by Luminex Brands (registered office: Attoorkonam, Karingannor P.O., Kollam, Kerala – 691516, India). This policy covers the Style Slot Android app, the Style Slot website (styleslot.luminexbrands.com) and the Style Slot administration portal. It explains what personal data we collect, why we collect it, when it is shared, how it is secured, how long we keep it and the choices you have. This policy is published at https://styleslot.luminexbrands.com/privacy-policy — that public copy is the canonical version.

In short: we do not sell your personal data, we do not share it with third-party advertising networks, and your booking details are shared only with the salon you chose to book — with your consent.

Data we collect

• Account and identity data: name, email address, phone number, address, sign-in records, email-verification codes, your password (stored only as an irreversible bcrypt hash — never in readable form) and your consent history (what you agreed to and when, kept as an audit trail).
• Approximate location: with your permission, a coarse (approximate, city/neighbourhood-level) location — only while the app is open — used to rank salons by distance to you (customers), and by salon owners to tag their salon's position on the map (“Pin my salon location”); those coordinates become part of the salon's public listing. We never use GPS-precise location, never track you in the background and never store a location history.
• Photos and camera: salon owners may optionally attach a photo taken with the camera or chosen from the device photo picker for salon offer and campaign images. Photos are attached only when you choose to, and camera access can be refused or revoked without affecting other features. Offer and campaign images are published on a public content URL as part of the offer — anyone with the link can view them, so do not upload photos containing personal information.
• Salon interest signals: when you try to open a salon that is not yet taking bookings, we record that interest was expressed, when, and how many times, so we can decide which salons to onboard. Administrators see only aggregate demand (counts per area and week) — never which individual customers expressed interest.
• Bookings, favourites and notifications: services booked, appointment times and status (confirmed, completed, cancelled, no-show), saved favourite salons, in-app notification history and push-notification delivery tokens (Firebase Cloud Messaging) so we can send booking confirmations, reminders and salon updates you asked for.
• Salon business information: for salon owners and their staff — business name, business type, contact details, state/district/place, landmark, operating hours, staff names and schedules, service menus and prices, subscription status and onboarding data (including bulk-registration CSV imports handled by our team).
• Payment references: order identifiers, payment status, amount, purpose (registration fee, monthly plan or paid promotional campaign), promo-code discounts and transaction references from our payment provider (Razorpay). Payments are processed by the provider's secure checkout — Style Slot never collects or stores full card numbers, CVV, UPI PINs or bank credentials.
• Device and technical data: device model, operating-system version, app version, IP address, request logs, diagnostics and security logs — used to run the service, keep it secure and troubleshoot faults.
• Support communications: information you send us through support, the contact form, email or WhatsApp when you ask for help.

Android app permissions

The app requests only the permissions its features need. You can refuse or revoke any of them in Android Settings → Apps → Style Slot → Permissions; the rest of the app keeps working.

• Approximate location (ACCESS_COARSE_LOCATION) — shows and ranks salons near you. Optional; you can instead browse by state, district and place.
• Camera (CAMERA) — lets salon owners attach a photo to an offer. Optional; you can skip it entirely.
• Notifications (POST_NOTIFICATIONS, Android 13+) — booking confirmations, reminders and salon updates. Optional; reminders then arrive by email only.

Why we use your data

We process data to: provide salon discovery and booking; operate customer, salon-owner, staff and admin accounts; manage salons, services, staff and schedules; process the registration fee, trial, monthly plan and paid promotional campaigns, and record payment status; understand which salons customers are waiting for (in aggregate only) so we can prioritise onboarding; send transactional messages (verification codes, booking confirmations, reminders); deliver push notifications you have accepted; provide support; maintain security, prevent fraud and misuse; meet legal, accounting and tax obligations; and keep the service reliable.

Consent-based sharing with salons

When you book an appointment, you explicitly consent (this consent is recorded with a timestamp) and we share your name and the contact and appointment details needed to fulfil that booking — only with the salon you selected. We do not disclose your booking contact details to unrelated salons.

Service providers and processors

We share data only with processors that run the service for us, under contractual and security controls, and only the data each needs:

• Razorpay (payments) — order and checkout data for the registration fee, monthly plan and paid promotional campaigns.
• Google Firebase Cloud Messaging (push notifications) — a device token and the notification payload, nothing else.
• Resend (transactional email) — your email address and the verification/reminder message.
• Railway (application hosting) and Cloudflare (website delivery, storage) — server and delivery infrastructure.
• WhatsApp Business — messages you initiate with our support number.

Some processors operate servers outside India; we rely on their compliance frameworks together with the safeguards permitted under India's Digital Personal Data Protection Act, 2023. We may also disclose data when lawfully required, or to protect users, rights and the service. We do not sell personal data and we do not allow third parties to advertise with it. Salons may pay to promote their own offers to customers browsing the app; no customer personal data is shared with any salon or advertiser as part of promotion.

Retention and security

• Active account, salon and booking data is retained while the account or business relationship remains active.
• After a verified deletion request, account data is deleted or anonymised within 30 days unless a longer period is legally required.
• Payment, invoice, completed-booking and fraud-prevention records may be retained for up to 8 years where accounting, tax, dispute or legal duties require it; direct account identifiers are minimised where possible.
• Operational security logs are normally retained for up to 90 days; backup copies cycle out within 90 additional days.
• Customer salon-interest signals are retained for up to 90 days, then deleted.

We protect data with encryption in transit (HTTPS/TLS — the app refuses unencrypted connections), role-based access controls, authenticated administration, signed payment webhooks, restricted production access, monitoring and backups. No system is completely risk-free, but access is limited to people and processors with an operational need.

Your rights and choices

You may request access to, correction of, or export of your personal data; withdraw optional permissions (location, camera, notifications) at any time in Android Settings; object to certain processing; or request account deletion. Some profile information can be corrected directly in the app.

Account deletion

You can ask us to delete your Style Slot account and personal data at any time. Requests are submitted in the app (Profile → Delete account) or through the channels on our data-deletion page at https://styleslot.luminexbrands.com/data-deletion — reachable in any web browser, without installing the app (email, contact form or WhatsApp from your registered email/number). We verify the request, acknowledge it within 48 hours and normally complete deletion within 30 days — except for the limited records (completed bookings, payment records) we must legally retain, which are kept with your account link removed.

Payments, plans and refunds

Salon onboarding includes a ₹989 + GST one-time registration fee, followed by a 60-day trial, then ₹549 + GST per month. Monthly billing can be cancelled anytime; cancellation stops future renewal and does not erase records we must legally retain. Salons may also buy optional paid promotional campaign packages (prices as shown in the app) to feature their own offers; no customer data is shared as part of promotion. Payment processing is provided by Razorpay. For refund eligibility or a payment dispute, contact support with the relevant order reference.

Children

Style Slot is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal data from anyone under 18 — a “child” as defined by India's Digital Personal Data Protection Act, 2023, which requires verifiable parental consent for children. If you believe a child's data was submitted, contact us and we will remove it.

Changes to this policy

We may update this policy when products, processors or the law change. Material changes will publish a new version and updated date on this page. Continued use after an update means you accept the revised policy.

Contact and grievance officer

For privacy, rights, deletion, payment or grievance requests, email support@luminexbrands.com with the subject “Style Slot privacy request”, or use the support form. The Grievance Officer, Style Slot Privacy Team, Luminex Brands, will acknowledge privacy grievances within 48 hours and aims to resolve them within 30 days, as required under the Digital Personal Data Protection Act, 2023.